Terms of service

Clear terms for a new platform.

These terms apply to the Web Markups website, extension, accounts, subscriptions, and optional cloud media storage.

Effective: · Version 2026-10-09.1 · Last updated:

Web Markups is new and evolving. Features may change, and interruptions or data loss may occur. Keep independent copies of important captures and do not use cloud storage as your only backup.

Acceptance and eligibility

By using Web Markups, creating an account, or purchasing a subscription, you agree to these Terms and acknowledge the Privacy Policy. During account creation, we record the acceptance date and the server-designated version of each policy. You must be at least 18 years old, have legal capacity to agree, and use the service only where permitted by law. If you use it for an organization, you represent that you may bind that organization.

The service

Web Markups provides webpage annotation, user-started screenshots and recordings, local downloads, accounts, and optional cloud media storage. Screenshot files are currently created in PNG format. The product is under active development. Features, formats, limits, compatibility, pricing, and availability may change, and no release date or uninterrupted operation is promised.

Pro license: one user, one computer

Unless Web Markups expressly agrees otherwise in writing, each monthly or annual Pro subscription is licensed for 1 user · 1 computer. “One user” means the individual who signed up for the account (the account owner), not everyone who has access to that person's email address, password, or computer. Only that account owner may use the Pro account and its paid features. A purchase made by an organization does not make the account a shared or team account.

“One computer” means one computer owned and used by the account owner and designated for their Pro use. Only one computer connection to the Pro account is permitted at a time. This is a computer limit, not merely a limit on simultaneous recordings, browser windows, or tabs. You may not keep Pro connected on multiple computers, share access with other people, or use one subscription for ongoing access across a collection of computers. The same limit applies to prerelease and promotional subscriptions. Contact support about separate licensing for additional users or computers.

No account or credential sharing. Do not share, lend, sell, rent, or transfer your account, password, sign-in or verification codes, recovery links, session tokens, or connected extension access to let another person use your subscription. Sharing remains prohibited even when different people use the account at different times or on the same computer. Keep credentials confidential and report suspected unauthorized access promptly.

Replacing your computer. The same licensed user may move Pro to a replacement computer after disconnecting and stopping Pro use on the previous computer. This does not permit ongoing use across multiple computers. Contact support if you cannot disconnect a lost or unusable computer. Accessing website account or billing settings from another device does not grant an additional license to use paid Pro features there.

These limits concern access to paid Pro features; they do not prevent sharing exported screenshots or recordings that you have the right to share, or using Free features under these Terms. The ability to sign in or connect another device does not grant additional licenses. Sharing or use outside this license is a violation of these Terms and may result in access restrictions, suspension, or termination, subject to applicable law and the other provisions of these Terms.

Accounts and subscriptions

You must provide accurate account information, protect your device and credentials, and promptly report unauthorized access. Accounts begin on the Free plan unless upgraded. Creating a Free account does not authorize a subscription charge.

Recurring payment authorization. By purchasing a paid subscription, you authorize recurring charges to the payment method you provide at checkout, or an updated payment method you keep on file with the payment provider, for the subscription price and applicable taxes disclosed at checkout. Charges are collected by the payment provider identified at checkout. Your subscription renews automatically at your selected billing frequency until canceled: monthly plans are billed once per month, and annual plans are billed in full once per year, not in monthly installments.

When billing starts. Unless checkout expressly states a trial or a later billing start date, your first payment is due when you purchase and your paid subscription period begins then. This also applies to prerelease purchases: billing does not wait for Chrome Web Store approval or the extension's public release. Review the release status and the features available before purchasing; no approval or release date is guaranteed.

Managing and canceling. You may update your payment method or manage or cancel an eligible subscription through the billing portal accessible from your account settings. Cancel before your next renewal to avoid the next subscription charge. Cancellation normally takes effect at the end of the current billing period. If you cannot access billing management, contact support. Except where law requires otherwise or the checkout or applicable payment-provider terms state otherwise, paid fees are non-refundable. Payment processing and customer billing may be subject to the payment provider's separate terms.

Pro pricing and billing

Web Markups Pro costs US $4.99 per month or US $49.99 per year for the single-user, single-computer Pro license described above. Monthly or annual payments remain due at the chosen interval until canceled. Taxes and applicable fees may be additional. The prerelease base-price protection offer has ended and is not available for new subscriptions.

The limited-time launch discount is no longer advertised. Discounts already applied to completed eligible purchases remain valid under the offer terms accepted at checkout. Later renewal invoices return to the undiscounted subscription price and selected billing frequency unless an existing price-protection commitment applies.

Any price-protection commitment already granted to an existing subscriber remains governed by the terms applicable when it was granted.

Your content and permissions

You retain your rights in captures and filenames. You grant Web Markups only the limited permission needed to host, process, transmit, display back to you and to recipients you authorize through sharing links, and delete cloud content as you direct. You are responsible for having permission to capture, upload, store, and share content and for complying with privacy, confidentiality, intellectual-property, employment, and contractual obligations.

Cloud storage and shared links

Verified Free accounts include 1 GiB of storage and Pro includes 5 GiB. Files are private until you create a sharing link. Anyone with the link and any required password can access the file while the link is valid, and may forward it or retain a copy. You can expire, replace, or revoke links; this cannot recall copies already delivered. Shared delivery and link-management limits are described on the pricing page and apply to both plans.

Downgrading does not immediately delete your files or revoke valid links. If usage exceeds the Free allowance, new uploads are blocked until you reduce usage or upgrade.

Prohibited sensitive data

Do not upload sensitive, confidential, or regulated information. Web Markups is not designed as compliant storage for payment-card or bank data, financial or tax records, health or medical information, biometrics, government identifiers, passwords, authentication tokens, private keys, children's personal data, trade secrets, or similar high-risk information. Review every capture before upload. Delete accidental uploads and contact support promptly.

Acceptable use

Do not violate law or another person's rights; capture without permission; upload malware or illegal content; probe or bypass security; access another user's account or media; interfere with service availability; automate abusive traffic; resell the service without permission; or misrepresent affiliation with Web Markups. We may restrict, suspend, or terminate access reasonably necessary to protect users, the service, or legal compliance.

Storage, backups, and data loss

Cloud storage is a convenience feature, not a guaranteed archive, disaster-recovery system, or permanent record. You are responsible for keeping local or independent backups. To the fullest extent permitted by law, Web Markups is not responsible for loss, corruption, deletion, failed upload or download, incompatibility, or unavailability of content. Storage limits may be enforced, and content may be removed after account closure, nonpayment, policy violation, or service discontinuation, subject to applicable law.

Ownership and third-party software

Web Markups and its licensors retain rights in the product, branding, website, software, and documentation. These Terms do not grant ownership of Web Markups intellectual property. Third-party software supports hosting, security, email, storage, and payments and may have separate terms. Web Markups is not responsible for third-party websites or services outside its control.

Disclaimers

To the fullest extent permitted by law, Web Markups is provided “as is” and “as available,” without warranties of uninterrupted or error-free operation, permanent storage, fitness for a particular purpose, non-infringement, or absolute security. Web Markups is not legal, financial, medical, compliance, archival, or security advice.

Limitation of liability

To the fullest extent permitted by law, Web Markups and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, revenue, business, opportunity, or reputation. Web Markups' aggregate liability for claims relating to the service will not exceed the greater of the amount you paid to Web Markups during the 12 months before the claim or US $100.

These limitations do not exclude non-waivable consumer rights or liability that applicable law does not permit us to limit.

Changes and termination

You may stop using Web Markups at any time. We may change or discontinue features and update these Terms periodically. Check this page for the current version and last-updated date. Material changes will receive additional notice, and we may require existing account holders to accept an updated version when legally required or appropriate for the change. Continued use after an updated version becomes effective constitutes acceptance only to the extent permitted by applicable law.

Contact

Submit legal, billing, or account questions through the official support form.